We bill clients on actual bandwidth usage and you don't pay for the incoming traffic, unless it exceeds 30% of your outgoing traffic. Standard web site incoming traffic patterns are no more than 6-10% of incoming traffic comparing to outgoing traffic.

We do not penalize our clients for high-burst rate traffic due to “Digg” effect, however, common-sense rules do apply to limit our resource abusers that may affect our service to other users.

We are a European-based company. As required by law, if you are located in the European Union and can't provide a valid TAX ID, we will charge you 18% EU Tax. All clients that are located outside of a European Union member state are VAT exempt and you do not need to pay tax. You are responsible for all your own local and state taxes, however.

All payments that are over $500 per month are automatically switched to the wire transfer payment option.

To fight online fraud, we usually require a faxed ID photocopy for new clients, credit card photocopies and sometimes additional paperwork, such as a signed order form, signed AUP and SLA . All received paperwork is kept strictly confidential. Electronic documents are encrypted.

All pricing published on our web site is shown in US dollars ($), if you want to be billed in EUR, please contact our Sales department.

To upload content to our Content Delivery Network (CDN) service you will need to use an FTP client. We do have ready-made scripts in Perl and PHP to upload files automatically from your web site or a command line shell.

All clients are provided with our sub-domain record to refer to our Content Delivery Network in the URI. To have your very own domain or sub-domain, please contact our sales. This usually requires extra configuration at our end and has a small additional monthly fee.

We do not accept Adult or gambling content on our service.

We do not host content advertised with bulk email or content for sites that advertise or sell bulk services, even if it's SPAM CAN Act compliant.

All content must be fully legal and comply with USA and European laws.

Account holder is responsible for all content that is uploaded to our service. All content must be licensed to the account user.

Value CDN respects Digital Millennium Copyright Act (DMCA) as we do have presence points located in USA. All DMCA copyright claims must be sent to copyrights @ valuecdn.com